Watch this 3 min video to hear the CEO & President of Kiara Health (Pty) Ltd explain how the SAP S/4HANA now forms a solid foundation to enable Kiara Health to securely monitor Production, Quality and Supply Chain operations.
“In the future, regional and global power and national stability will be determined not by who controls arms but by who controls access to medicines.”
~ Executive Director of UNAIDS, Michel Sidibé, addressing the African Heads of State and Government (2012)
As a responsible corporate citizen, we are committed to operating at the highest standard in every aspect of our work.
The International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) and Global Standards underpins the regulatory principles used by the team of regulatory experts within Kiara Health. These are stringently applied to achieve the goal of marketing authorization of products of the highest quality, safety and efficacy.
The Kiara Health Regulatory team has a deep and nuanced knowledge of Pharmaceutical Laws and Regulations on the African continent.
The Kiara Health Regulatory team’s expertise lies in not only ensuring the timely delivery of initial dossier submissions for rapid market authorization, but they also understand the importance of dossier submission maintenance to guarantee its lifecycle beyond the period of approval. This is supported by the deployment of our internal core competencies to various Regulatory Authorities across Africa, to assist in expediting approvals and post-marketing surveillance.
The Regulatory team have extensive experience, regulatory expertise and demonstrated successes in handling regulatory authority recommendations and/ or challenges, including a variety of pre- and post-marketing concerns.
Kiara Health can therefore confidently offer our regulatory intelligence and insights, together with the science from our partners, to the African continent.
Sales and Marketing Compliance
Kiara Health Sales and Marketing are committed to promoting our products responsibly and reporting about our business practices in a fashion that promotes transparency.
We believe that it is important to educate patients and healthcare providers about healthcare options, so that doctors who prescribe our medicines or use our medical technologies, can make decisions based solely on the best interests of the patient.
We adhere to all applicable pharmaceutical marketing laws and regulations as well as to industry standards set in every country we are active in on the continent. To ensure our communication and marketing approaches uphold the highest standards, Kiara Health has established compulsory, internal company training on the Code of Marketing of Pharmaceutical Products with respect to marketing strategy execution, communication and business conduct.
Corporate Citizenship and Governance
Kiara Health commits to active compliance with the spirit of the law, regulatory and ethical standards as well as national or international norms within its business practices across the African continent.
We also express this citizenship by contributing to continuing medical education; and investing in patient education around their disease and treatment compliance and adherence programmes.
Product Safety and Security
Kiara Health’s Quality and Logistics standards include the safety and security of all innovative technologies and medicines within our stable.
These include safety precautions and training on all devices, robotics and diagnostics as well as security tagging of all products distributed on the continent. Serialization (e.g. security tagging) is a necessary step to be employed by Kiara Health to join the global fight against counterfeit products entering our continent and harming Africa’s people.
Adverse Event Reporting
Healthcare professionals and patients can report serious problems they suspect may be associated with the medicines and medical technologies they prescribe, dispense, or use to email@example.com.
At Kiara Health, we believe that our interactions with doctors and other healthcare professionals are essential to gaining the real-world information we need to deliver treatment choices that improve the positive health outcomes of patients.
Their professional input assists us in learning and developing the best treatment options for patients; health economic models and outcomes evaluations and patient education and treatment adherence platforms.
Kiara Health engages experienced healthcare professionals as speakers to educate their peers (and where applicable, patients) about health conditions and share information about our technologies and medicines.
Sharing of Best Practices between healthcare practitioners on the African continent and abroad is vital to our business strategy to ensure the best medical care to patients in Africa; and will be strongly driven by Kiara Health.
Our Medical, Sales and Marketing Teams meet in-office with healthcare professionals to discuss new and relevant information about our innovative technologies and medicines.
Kiara Health is committed to meeting the highest ethical standards while working with healthcare professionals. Patient confidentiality is fundamentality upheld.