Our Responsibility
Watch this 3 min video to hear the CEO & President of Kiara Health (Pty) Ltd explain how the SAP S/4HANA now forms a solid foundation to enable Kiara Health to securely monitor Production, Quality and Supply Chain operations.
“In the future, regional and global power and national stability will be determined not by who controls arms but by who controls access to medicines.”
~ Executive Director of UNAIDS, Michel Sidibé, addressing the African Heads of State and Government (2012)
As a responsible corporate citizen, we are committed to operating at the highest standard in every aspect of our work.
Regulatory Expertise
The International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) and Global Standards underpins the regulatory principles used by the team of regulatory experts within Kiara Health. These are stringently applied to achieve the goal of marketing authorization of products of the highest quality, safety and efficacy.
Sales and Marketing Compliance
Kiara Health Sales and Marketing are committed to promoting our products responsibly and reporting about our business practices in a fashion that promotes transparency.
We believe that it is important to educate patients and healthcare providers about healthcare options, so that doctors who prescribe our medicines or use our medical technologies, can make decisions based solely on the best interests of the patient.
Corporate Citizenship and Governance
Kiara Health commits to active compliance with the spirit of the law, regulatory and ethical standards as well as national or international norms within its business practices across the African continent.
We also express this citizenship by contributing to continuing medical education; and investing in patient education around their disease and treatment compliance and adherence programmes.
Product Safety and Security
Kiara Health’s Quality and Logistics standards include the safety and security of all innovative technologies and medicines within our stable.
These include safety precautions and training on all devices, robotics and diagnostics as well as security tagging of all products distributed on the continent. Serialization (e.g. security tagging) is a necessary step to be employed by Kiara Health to join the global fight against counterfeit products entering our continent and harming Africa’s people.
Adverse Event Reporting
Healthcare professionals and patients can report serious problems they suspect may be associated with the medicines and medical technologies they prescribe, dispense, or use to customercare@kiarahealth.com.
Transparency
At Kiara Health, we believe that our interactions with doctors and other healthcare professionals are essential to gaining the real-world information we need to deliver treatment choices that improve the positive health outcomes of patients.
Their professional input assists us in learning and developing the best treatment options for patients; health economic models and outcomes evaluations and patient education and treatment adherence platforms.
